Work is personal: Your guide to a people-centered approach to the workplace

Guide your employees

to success

The future of work is personal. Since spring 2020, we’ve learned that we can change where, how and when we work and still get things done. We may miss seeing our colleagues in person, but we’re finding new and meaningful ways to connect and collaborate.

The building blocks of a more personal workplace

Fit for Purpose

Receptive and Supportive

Safe and Equitable

Flexible and Adaptable

Increasingly Intelligent

Fit for Purpose

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A people-centered workplace starts by considering the needs and circumstances of everyone involved. We can design a complete approach that benefits our employees, our customers and the bottom line.

Receptive and Supportive

›

Safe and Equitable

›

Fit for Purpose

Receptive and Supportive

Safe and Equitable

Flexible and Adaptable

Increasingly Intelligent

›

Fit for Purpose

›

Receptive and Supportive

While leaders can steer with strategy and business goals, it’s the people doing the work who are closest to what they need to be more effective, to what customers/clients need and want, and what works and what doesn’t. Employee insights, concerns and ideas are valuable resources to understand and incorporate into how we get things done.

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Safe and Equitable

Fit for Purpose

Receptive and Supportive

Safe and Equitable

Flexible and Adaptable

Increasingly Intelligent

›

Receptive and Supportive

›

Safe and Equitable

The pandemic has illuminated the importance of creating a work environment where people feel physically and psychologically safe and know they are appreciated, cared about and treated fairly.

Flexible and Adaptable

›

Fit for Purpose

Receptive and Supportive

Safe and Equitable

Flexible and Adaptable

Increasingly Intelligent

Safe and Equitable

Flexible and Adaptable

›

We can’t go back, so it’s time to build on the flexibility we have created and design workplaces that can adapt to the changing circumstances and needs of employees, customers/clients and business environments.

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Increasingly Intelligent

Fit for Purpose

Receptive and Supportive

Safe and Equitable

Flexible and Adaptable

Increasingly Intelligent

›

Safe and Equitable

Flexible and Adaptable

›

Increasingly Intelligent

›

Collect the right data at the right time to reveal, assess and continually improve conditions. With the right systems, extracting actionable insights will support continuous evolution.

We will need new approaches and tools to help us manage this changing environment, handle compliance issues that arise and guide our employees to do great work and succeed in the face of new challenges. ›

It’s about understanding culture, customer/client experience, physical and emotional safety and needs, financial considerations and what is required for each individual employee in the moment.
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